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06Jun2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle Boulevard Atlixco Numero 4303, Puebla, Mexico, 72180

Hilton Mm Grand Hotel Puebla, Tapestry Collection stands in the natural forest of Las Animas, featuring unique Beaux Arts architecture, extensive gardens, and 3,918 square feet of conference space. This 4-star property offers complimentary WiFi, wedding services, and comprehensive safety features including fire extinguishers and first-aid kits.

Green-Themed Contemporary Rooms

Tapestry rooms showcase classic décor washed in green, equipped with flat-screen cable TVs, air conditioning, and seating areas. Each accommodation includes a safe deposit box and heating controls.

Colonial Mexican Dining

Casa Plata Restaurant presents central Mexican cuisine in a colonial atmosphere, incorporating French, Spanish, and Latin American influences. Bar Canales provides drinks, big-screen TVs, and karaoke, while daily buffet breakfast serves from 7 AM to noon.

Fitness and Attractions

MM Grand Hotel Puebla maintains a fitness center and business facilities. Nearby attractions include Africam Safari and the Estrella de Puebla Observation Wheel, while SKY Bridge Puebla and Puebla Golf Club offer additional activities.

Business Hub Location

The hotel provides access to local businesses including Yakolt and VW Mexico, with the Puebla Metropolitan Auditorium and Convention Center nearby. Hermanos Serdan International Airport is 15.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds Roll Shower Mobility Hearing Access
Max:
4 persons
520 sq. feet 
Bed options:
2 Double beds
Shower
Heating
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Governor Suite
Max:
2 persons
660 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Grand King Room
Max:
2 persons
560 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Centre
Puebla2000 ft
Airports
Hermanos Serdan International (PBC) 14.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Garden area
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Calle Boulevard Atlixco Numero 4303, Puebla, Mexico, 72180
Map view
street view
Calle Boulevard Atlixco Numero 4303, Puebla, Mexico, 72180
Nearby
Mall
Plaza El Triangulo
1300 ft
Restaurants
Sandwichisimo
1800 ft
Calle Fresnos 3511
Torombolo
2200 ft
Retorno de Fresnos 3511
Cabanna
1700 ft
Blvd. Atlixcayotl No. 4931 Zona Angelópolis Centro Comercial Solesta
Kampai - Puebla
2800 ft
Avenida 39 Poniente 3301 Col. Las Animas
Bull McCabe Puebla
2600 ft
Av Juarez 2902

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
6.0/10
Guest rating
Rooms
6.6
Location
7.8
Service
5.2
Dining
5.4
Guest reviews
6.0/10
based on 5 reviews
4.5/5 based on 153 reviews
8.9
8.9/10 based on 819 reviews
#37 of 131 hotels in Puebla based on Tripadvisor
John
United States, February  2025
6.0/10

During my stay, I found the MM Grand to be quite a mixed bag. The hotel grounds are beautiful, and the rooms offer good value for the price. However, there were several issues with the service and amenities, making the overall experience less satisfying than I had hoped. It's a place that could greatly benefit from improved staff training and maintenance attention.

Rooms
7.0
The rooms were clean and spacious, featuring attractive decor and a large bathroom, though the lack of a door may not appeal to everyone.
Service
5.0
The service was hit or miss; while some staff were eager to help, I encountered significant frustration with the front desk regarding communication and follow-ups.
Location
8.0
The hotel's location is quite convenient, with easy access to public transport just a couple of blocks away, making it easy to reach downtown Puebla.
Dining
5.0
Breakfast was decent but felt unremarkable given the added charge for the buffet; it wasn't something I'd choose to pay for if it weren't complimentary.
Facilities
6.0
The hotel has potential with its gardens and communal areas, but it does feel like there’s a lack of attention to detail in their upkeep.
Norman
United States, January  2025
6.4/10

The MM Grand Hotel is a charming place with beautiful grounds, making for a decent stay. While the staff were pleasant and gave it their all, the overall lack of attention to detail was disappointing. The location is convenient for getting to downtown Puebla, but the room amenities felt a bit lacking. Though the price is attractive for Hilton HHonors members, the hotel could definitely benefit from some maintenance improvements.

Rooms
6.0
The rooms were generally clean and had tasteful furnishings, but mine had a defective heater and was missing some basic amenities, like hangers and paper products.
Service
7.0
Service was overall nice, and the receptionist was especially helpful, though I felt he took too much as a tip without my knowledge.
Location
8.0
The location is great, nicely tucked in a beautifully landscaped area and close to a Walmart, but it's about a 15-minute cab ride to downtown.
Dining
5.0
Breakfast options were quite basic, usually just two eggs or a bowl of muesli, which didn't wow me.
Facilities
6.0
The hotel had nice grounds, but there were signs of deferred maintenance that should be addressed.
Eleanor
United States, December  2024
5.0/10

My stay at this hotel was quite disappointing. While the location and some of the staff were nice, there were significant issues with the service and facilities. The rooms were okay, but the overall management seemed lacking. I wouldn't recommend it if you're looking for a stress-free experience.

Rooms
6.0
The room was decent but showed signs of wear and had some issues with the coffee maker leaking.
Service
5.0
Service from the front desk was frustrating and unhelpful, creating a stressful situation throughout my stay.
Location
7.0
The hotel is situated in a nice area, surrounded by trees, but requires a car for accessibility.
Dining
5.0
Breakfast offered a good selection, but the waitstaff were not very friendly and could be quite pushy about tips.
Facilities
5.0
Facilities seem neglected, with issues like humidity affecting the ambiance and overall comfort.
George
United States, November  2024
6.8/10

The hotel has a charming vibe, with beautiful gardens and a decent breakfast that offers both buffet and a la carte options. While the rooms are clean and neat, some details were overlooked, and I found the noise and maintenance issues a bit concerning. For the price, it's a good value, but management should pay more attention to upkeep and guest experience.

Rooms
7.0
The rooms were clean but lacked some basic amenities like hangers and paper. The Governor's Suite I moved to was spacious and comfortable.
Service
7.0
The service was decent, especially when they moved my room due to noise. Staff were friendly but seemed stretched thin at times.
Location
8.0
The location is great for access to downtown Puebla via a cheap bus or Uber, although it's about three miles from the center.
Dining
6.0
The breakfast buffet was fine, but I wouldn't opt for it if I had to pay out of pocket. The staff in the restaurant were eager to assist.
Facilities
6.0
The overall facilities were decent but showed signs of wear and tear, needing some maintenance.
Leo
United States, October  2024
6.2/10

MM Grand offers a beautiful setting with charming rooms at a great price, but it falls short in several details and service quality. The location is convenient, close to transportation options and shopping, while the dining experience could use some improvement. Overall, it’s decent value for Hilton HHonors members, though there are maintenance issues that need addressing.

Rooms
7.0
The rooms were clean and spacious, though they lacked some basic amenities and detail.
Service
5.0
The service was a mixed bag; while some staff were friendly, there were significant lapses in attention, particularly at the front desk.
Location
8.0
The hotel is conveniently located about 3 miles from the center of Colonial Puebla, with easy access to public transport and shopping.
Dining
6.0
Dining experience was decent but lacked variety, with limited options that don't meet what I'd expect for the price, especially during breakfast.
Facilities
5.0
Facilities are generally okay but show signs of deferred maintenance, which detracts from the overall experience.
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Check-in
06Jun2025Select date
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Rooms and Guests2 Guests, 1 Room